“DO IT RIGHT THE FIRST TIME”

Quality defects and mis-communication can cost significantly; the most obvious being money, time, resources and reputation.

“Zero defects” is a measure against which any system, process, action or outcome can be analyzed and prevented. Much headache can be saved when the practice that doing things right the first time becomes a normal or a culture at the outset.

Running production team is much like leading a military unit. “Mission first, people always”. No victory ever is won single handedly. It's more than organising, deputising and supervising; first-rate leaders treat glory as a communal reward to be shared and enjoyed by all.